Welcome to Lelay Luisa!

These Terms and Conditions ("Terms") govern your use of the Lelay Luisa website (the "Site") and services provided by Lelay Luisa ("we," "us," or "our"). By accessing or using our Site and services, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By using our Site and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or services.

2. Changes to Terms

We may update these Terms from time to time. We will notify you of any significant changes by posting the updated Terms on our Site. Your continued use of the Site and services following any changes constitutes your acceptance of the new Terms.

3. Use of Our Site and Services

You agree to use our Site and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations.
• Post or transmit any content that is unlawful, harmful, threatening, abusive, or discriminatory.
• Interfere with or disrupt the operation of our Site or services.
• Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity.

4. User Accounts

To access certain features of our Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Orders and Payments

When you place an order through our Site, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason. Payments are processed through secure third-party payment processors. We do not store or have access to your payment card information.

6. Pricing and Availability

All prices on our Site are subject to change without notice. We make every effort to ensure the accuracy of product information, but we cannot guarantee that all items are available or that prices are always accurate.

7. Shipping and Returns

Our shipping and return policies are detailed on our Site. By placing an order, you agree to our shipping and return policies. If you have any issues with your order, please contact us as outlined in our Contact Information section.

8. Intellectual Property

All content on our Site, including text, graphics, logos, and images, is the property of Lelay Luisa or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Lelay Luisa shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or services. Our total liability for any claim arising from these Terms shall not exceed the amount you paid for the product or service in question.

10. Dispute Resolution

Any disputes arising out of or related to these Terms or your use of our Site or services shall be resolved through binding arbitration in accordance with the rules of the Arbitration and Conciliation Act. The arbitration shall take place in London, England.

11. Termination

We reserve the right to terminate or suspend your access to our Site and services at our sole discretion, without notice, for any reason, including if you violate these Terms.

12. Contact Information

For any questions or concerns about these Terms or our Site, please contact us:

Email: partnership@lelayluisa.co
Phone: +442080401787

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Lelay Luisa regarding your use of our Site and services and supersede all prior agreements and understandings.